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      <title>AutoZone Official Site - Sponsored Link</title>
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      <description>Ad - Check Store Pricing &amp; Availability. Visit AutoZone's Official Site Now</description>
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      <pubDate>Fri, 20 Nov 2009 18:57:00 GMT</pubDate>
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      <title>Oracle Announces Oracle(R) Communications Billing and Revenue Management Release 7.4</title>
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      <description>-- Oracle announced the general availability of Oracle Communications Billing and Revenue Management Release 7.4. -- This latest release helps communications service providers, media companies and other service providers enhance customer service, respond</description>
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      <title>CA Inc: CA and Salesforce.com Forge Strategic Partnership to Deliver Agile Development Management in the Cloud on the Force.com Platform</title>
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      <description>CA Agile Planner Being Designed to Empower Customers to Manage Development in the Cloud; CA Enterprise Cloud Accelerators Simplify the Adoption of Cloud Services SAN FRANCISCO, Nov 20, 2009 (M2 PRESSWIRE via COMTEX) -- Salesforce.com Dreamforce</description>
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      <title>Q&amp;A: Marc Benioff, Salesforce chief executive</title>
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      <description>SAN FRANCISCO: Salesforce chief executive Marc Benioff answered questions from the press during his keynote at this year's Dreamforce customer and partner event in San Francisco. Questions covered the security and regulatory implications facing customers</description>
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      <title>APAC Customer Services Renews Agreement With Blue Cross Blue Shield Affiliate</title>
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      <description> - More - </description>
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      <pubDate>Fri, 20 Nov 2009 18:41:00 GMT</pubDate>
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      <title>BMC teams with Salesforce for service desk app</title>
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      <description>SAN FRANCISCO: BMC Software has teamed up with Salesforce.com to offer an IT service desk solution on the Force.com platform. The companies said that the offering, due in the second quarter of 2010, will address customer demand for service desk functions</description>
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      <pubDate>Fri, 20 Nov 2009 18:40:00 GMT</pubDate>
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      <title>Salesforce promises customers a "private Dreamforce"</title>
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      <description>SAN FRANCISCO: Salesforce has announced plans to accelerate its marketing spend and tactics, after posting a record third quarter profit. The software-as-a-service firm told attendees at its Dreamforce customer and developer event in San Francisco that,</description>
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      <title>CRM tips: how to find the right analytics tool</title>
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      <description>CRM systems typically have a built-in reporting engine, and some are pretty amazing considering they're driven entirely by browser-based wizards. Most systems have some sort of dashboard system that give executives a little eye-candy. Nevertheless, it</description>
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      <pubDate>Fri, 20 Nov 2009 18:37:00 GMT</pubDate>
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      <title>Salesforce.com announces 'Chatter' social-networking app</title>
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      <description>'Chatter' social-networking appSalesforce.com Thumbnail: Salesforce.com opened up its annual Dreamforce conference on Wednesday by previewing Salesforce Chatter, a social-networking application the vendor dubbed a 'Facebook for the Enterprise.' The</description>
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      <title>SAP program seeks to boost channel sales</title>
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      <description>In an effort to drive more sales through its indirect channels, (NYSE: SAP) is looking to recruit new Extended Business Member (EBM) partners to its Extended Business program. Conrad Mandala, vice-president of SME for SAP Canada, said the company is in</description>
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      <pubDate>Fri, 20 Nov 2009 18:35:00 GMT</pubDate>
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      <title>Dreamforce 09: salesforce.com still on cloud nine</title>
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      <description>So, salesforce.com's yearly fest of force-feeding the loyal - Dreamforce 09 - has come to an end. What can we take away from what was talked about, shown and supported by the many... [Read More...]</description>
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      <pubDate>Fri, 20 Nov 2009 18:27:00 GMT</pubDate>
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      <title>Honda Dealership Selects Save-a-Deal 2010 as CRM Software of Choice</title>
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      <description>HOUSTON, Nov. 20 /PRNewswire-FirstCall/ -- Automotive Software Designers, Inc., a leading provider of software and services for the automotive industry and a wholly owned subsidiary of Optical Systems, Inc. 'We have worked with more than 12 Honda</description>
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      <pubDate>Fri, 20 Nov 2009 18:20:00 GMT</pubDate>
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      <title>Learn the Importance of Virtual Customer Care to H1N1 Business Continuity Planning via VIPdesk Webinar</title>
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      <description>Learn how the implementation of virtual customer care (http://www.vipdesk.com)can help ensure "business as usual" during a widespread pandemic or disaster via a VIPdesk Webinar, "Virtual Customer Care: An Essential Component of H1N1 Business Continuity</description>
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      <pubDate>Fri, 20 Nov 2009 17:49:00 GMT</pubDate>
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      <title>VIPdesk Hiring Over 100 Kentucky-Based Customer Service Representatives to Start Working in December</title>
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      <description>VIPdesk is hiring over 100 Kentucky-based Customer Service Representatives (http://www.vipdesk.com)(CSRs) to start working in December. CSRs will make $8-9/hr (plus benefits) representing a Top 5 financial services client. They will respond to inbound</description>
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      <title>Sitehelpdesk.com announces new contract with Eclipse to manage customer calls and offer “IT as a service” option</title>
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      <description>Sitehelpdesk.com Ltd is today announcing a new contract for the provision of its web-based IT support with Eclipse Group Solutions, the specialist IT support provider. Eclipse has implemented Sitewebdesk, a web browser-based support software solution to</description>
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      <pubDate>Fri, 20 Nov 2009 17:25:00 GMT</pubDate>
      <source url="http://p.moreover.com/page?s=IT%20Backbones&amp;o=rss002">IT Backbones</source>
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      <title>The CRM Intersection: Where Business and Technology Collide</title>
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      <description> Sponsored by Green Beacon Solutions Already Registered? Click to login. Email: Password: Forgot your password? Register Now to Download Email: Confirm Email: Password: First Name: Last Name: Job Title: Phone Number: Company: Business Size: [Please</description>
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      <pubDate>Fri, 20 Nov 2009 17:25:00 GMT</pubDate>
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      <title>SAS ranks first in Chartis RiskTech100TM report</title>
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      <description>User-driven survey deems SAS the leader in risk management software 10th November 2009 – SAS, the leader in business analytics software and services, is No.1 in Chartis Research’s prestigious RiskTech100TM rankings, an annual international listing of</description>
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      <pubDate>Fri, 20 Nov 2009 17:24:00 GMT</pubDate>
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      <title>Salesforce.com makes more friends in the cloud</title>
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      <description>BMC Software and CA have both teamed up with Salesforce.com to produce applications that are built and run on the latter's Force.com platform. The tie-ups were announced at Salesforce.com's annual Dreamforce user conference in San Francisco this week,</description>
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      <pubDate>Fri, 20 Nov 2009 17:09:00 GMT</pubDate>
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      <title>SAS to integrate business analytics into database platforms</title>
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      <description>Published:17-November-2009 Claims to improve accuracy, reduce data movement and streamline analytic processes Suppliers to this Sector Established in 1957, the British Computer Society ... Teneo is an infrastructure optimization company, p ... Suppliers</description>
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      <pubDate>Fri, 20 Nov 2009 17:00:00 GMT</pubDate>
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      <title>SAS integrates BI with databases</title>
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      <description> Business analytics firm SAS has paired up with six technology companies to ensure compatibility with their databases, states Computing.co.uk. The company says users of databases from Teradata, Netezza, IBM, HP, AsterData and GreenPlum will no longer</description>
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      <pubDate>Fri, 20 Nov 2009 16:58:00 GMT</pubDate>
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      <title>What's Hot in CRM: Weekend Review</title>
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      <description>Welcome to the weekend review for the customer relationship management, or “CRM,” industry. Below are some of the top stories that came across the TMCnet news wires this week. On Monday, NICE Systems (News - Alert), a provider of advanced solutions</description>
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      <title>What's Hot in CRM: Week in Review</title>
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      <description>Welcome to the week in review for the customer relationship management, or “CRM,” industry. Below are some of the top stories that came across the TMCnet news wires this week. On Monday, NICE Systems (News - Alert), a provider of advanced solutions</description>
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      <title>Singapore Agency Strengthens Communities with SAS</title>
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      <description>effectivenessefficiency management People performance SAS Login / Sign Up (free) to Download White Paper Sign Up The People’s Association implemented SAS for Performance Management to achieve short-term objectives and long-term strategic goals. Coupled</description>
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      <pubDate>Fri, 20 Nov 2009 16:50:00 GMT</pubDate>
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      <title>Salesforce promises customers a "private Dreamforce"</title>
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      <description>SAN FRANCISCO: Salesforce has announced plans to accelerate its marketing spend and tactics, after posting a record third quarter profit. The software-as-a-service firm told attendees at its Dreamforce customer and developer event in San Francisco that,</description>
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      <source url="http://p.moreover.com/page?s=V3.co.uk&amp;o=rss002">V3.co.uk</source>
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      <title>The Last Software You'll Ever Buy? The CRM Platform as Development Platform</title>
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      <description>Are you looking for a CRM system but none of the options on the market quite fit your company’s unique requirements and processes? Can’t decide if you should build your own CRM system or buy something off the shelf and make-do with it? This podcast</description>
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      <pubDate>Fri, 20 Nov 2009 16:46:00 GMT</pubDate>
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      <title>Q&amp;A: Marc Benioff, Salesforce chief executive</title>
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      <description>SAN FRANCISCO: Salesforce chief executive Marc Benioff answered questions from the press during his keynote at this year's Dreamforce customer and partner event in San Francisco. Questions covered the security and regulatory implications facing customers</description>
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      <pubDate>Fri, 20 Nov 2009 16:43:00 GMT</pubDate>
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      <title>MICROSOFT: Microsoft Announces New Dynamics ERP Online Services</title>
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      <description>1994-2009 M2 COMMUNICATIONS REDMOND, Wash -- Microsoft Corp. today announced a collection of online services that can be attached to its Microsoft Dynamics enterprise resource planning (ERP) solutions, including a new Sites Service built on the Windows</description>
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      <pubDate>Fri, 20 Nov 2009 16:42:00 GMT</pubDate>
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      <title>Honda Dealership Selects Save-a-Deal 2010 as CRM Software of Choice</title>
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      <description>Automotive Software Designers, Inc., a leading provider of software and services for the automotive industry and a wholly owned subsidiary of Optical Systems, Inc. (Pink Sheets: OPSY) today announced that Allen Honda in central Texas has selected</description>
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      <pubDate>Fri, 20 Nov 2009 16:41:00 GMT</pubDate>
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      <title>Q&amp;A: Marc Benioff, Salesforce chief executive</title>
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      <description>SAN FRANCISCO: Salesforce chief executive Marc Benioff answered questions from the press during his keynote at this year's Dreamforce customer and partner event in San Francisco. Questions covered the security and regulatory implications facing customers</description>
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      <pubDate>Fri, 20 Nov 2009 16:40:00 GMT</pubDate>
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      <title>CRM Holdings Leads Thursday's AMBG as Global Insurance Index Declines 1.73%</title>
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      <description>Extract not available.</description>
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      <pubDate>Fri, 20 Nov 2009 16:37:00 GMT</pubDate>
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      <title>Salesforce promises customers a "private Dreamforce"</title>
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      <description>Rosalie Marshall, V3.co.uk , Friday 20 November 2009 at 16:25:00  Cloud firm plans new marketing drive  SAN FRANCISCO: Salesforce has announced plans to accelerate its marketing spend and tactics, after posting a record third quarter profit....</description>
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      <pubDate>Fri, 20 Nov 2009 16:36:00 GMT</pubDate>
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